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Most Asked Questions In The 11 winner casino:
Q1: How to log in after installing the 11 winner casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process, eliminating the need for a password or email. This streamlined method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click 'send OTP' and wait for the time allowed, or else, seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app to ensure you have the most up-to-date version. After updating, you should be able to log in and start playing without any issues.
Most Asked Questions Related To Withdraw In The 11 winner casino:
Q1: What is the minimum withdrawal amount in the 11 winner casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for funds earned from gaming, and not for bonus amounts collected. This means you can redeem your gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhaar card, UPI, and saving your bank details. Completing these steps is necessary to facilitate the next stages of the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can sometimes experience delays, requiring a wait of up to 24 hours. This delay in payment may extend the overall processing time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. Withdrawals can be made using funds earned from playing games with the bonus amount. This means bonus earnings are non-withdrawable, but earnings from games played with bonus are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.