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Most Asked Questions In The 55 ace:
Q1: How to log in after installing the 55 ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate your account without needing a password or email. Easy login is now possible through mobile number verification.
Q2: What should I do if I am not getting OTP?
To receive the One-Time Password (OTP), first ensure your internet connection is stable and strong. Click "send OTP" and wait for the confirmation; if you don't receive it within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer. This will help shift your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. This should allow you to log in and play the app without any problems.
Most Asked Questions Related To Withdraw In The 55 ace:
Q1: What is the minimum withdrawal amount in the 55 ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earnings from gaming, and bonus money cannot be withdrawn. You can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all bank details. This information is required for verification purposes. Saving these details will ensure a smooth and secure experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing for a process completion time of 30 minutes to 3 hours. However, payment delays can occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable. The bonus funds themselves, however, remain separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If there's still no resolution, you can reach out to their care centre for further assistance.