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Most Asked Questions In The bet exchange:
Q1: How to log in after installing the bet exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing version of the app from your device. Download the latest version from the store and install it. You should now be able to log in and play the updated app without any issues.
Most Asked Questions Related To Withdraw In The bet exchange:
Q1: What is the minimum withdrawal amount in the bet exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable, and users can only withdraw money earned through gaming. This means users can only withdraw their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn by the player. This means the bonus itself is non-withdrawable, but its potential winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify if the withdrawal request is failing. If it's failing, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.