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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process, eliminating the need for a password or email verification. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If your number has changed, send your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app seamlessly.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, users can withdraw a minimum of Rs. 100, making it a higher withdrawal threshold compared to other similar apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means users can only access the funds they've earned through legitimate gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit all your KYC details within this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure onboarding process. Please ensure all required details are accurately filled and saved.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can cause the process to take up to 24 hours to resolve. This delay can impact the overall timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn by the account holder. This means you can withdraw winnings, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.