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Most Asked Questions In The betstarexch app:
Q1: How to log in after installing the betstarexch app?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One Time Password (OTP) to log in successfully. This process eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still face issues, wait for the OTP to be sent and then contact the app's support system via live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.
Most Asked Questions Related To Withdraw In The betstarexch app:
Q1: What is the minimum withdrawal amount in the betstarexch app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only for money earned from gaming, not bonus amounts. This means you can access your earned rewards, but not the bonus payments you've received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must save your Aadhaar card and link your UPI and bank details within the app. This is part of the required KYC (Know Your Customer) verification. Your bank and UPI details are essential for this step.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, payment processing may be delayed in some cases, requiring a wait of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If not, you can contact their care centre for further assistance.