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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email login. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. If you don't receive an OTP after clicking send, wait for the allotted time to pass and then contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC details via email to our customer support for assistance with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing without any problems. This should allow you to access the app's new features and functionality.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, and not from bonus rewards. This distinction allows users to withdraw their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are filled and submitted through this app. This includes saving your Aadhar card, UPI details, and all bank-related information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay can occur occasionally, despite the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn after it has been earned through playing games with the bonus amount. This means the bonus is non-transferable and can only be used or withdrawn by the individual who earned it.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.