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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. Wait for a proper signal to be established and click "send OTP" - if the OTP doesn't arrive after waiting, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems. This should ensure a smooth and enjoyable gaming experience.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. Users can withdraw the money they've earned from gaming activities once they meet the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are efficient, completing the process in 30 minutes to 3 hours. However, payment delays can occur, potentially requiring a 24-hour wait. This variation in processing time affects the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history under settings to see if your withdrawal request is being processed. If not, rest assured that the funds will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.