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Most Asked Questions In The bitexchange casino:
Q1: How to log in after installing the bitexchange casino?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter this One-Time Password (OTP) to complete the login process. No password or email login is required, allowing for easy and secure access.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal to establish. If you're still unable to receive the OTP, try clicking send again to allow more time. If the OTP doesn't arrive after the specified time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should fix any problems you were experiencing and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The bitexchange casino:
Q1: What is the minimum withdrawal amount in the bitexchange casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher amount compared to other apps. Withdrawal is limited to the money earned from gaming, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app takes anywhere from 30 minutes to 3 hours, thanks to fast and stable services. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may occur when payment is processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus money itself remains locked and cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.