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Most Asked Questions In The casino online game:
Q1: How to log in after installing the casino online game?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection to ensure a strong signal is available. Wait for a few moments after clicking the "send OTP" button, then check again if the OTP has been sent. If you still don't receive the OTP within the given time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, submit your updated KYC details via email to the customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should resolve the issue and provide a seamless gaming experience.
Most Asked Questions Related To Withdraw In The casino online game:
Q1: What is the minimum withdrawal amount in the casino online game?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, any bonus money collected cannot be withdrawn, and only earned gaming money can be redeemed. This means you can only withdraw funds earned through gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To continue, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned from playing games with the bonus amount can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm that your withdrawal request is being processed. If the funds aren't immediately available, they will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.