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Most Asked Questions In The casino slots:
Q1: How to log in after installing the casino slots?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time allowed, then try again if the OTP doesn't arrive. If you still encounter issues, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After reinstalling, you should be able to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The casino slots:
Q1: What is the minimum withdrawal amount in the casino slots?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts collected. Users can access their earned gaming funds for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This discrepancy can impact the overall efficiency of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, first visit the settings and review your transaction history. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you encounter any issues, the care centre will be able to assist you.