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Most Asked Questions In The cricket betting exchange:
Q1: How to log in after installing the cricket betting exchange?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. Click the "send OTP" button and wait for the verification code to arrive. If you don't receive the OTP within the designated time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If the number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download the latest version. Once you've installed the updated app, you'll be able to log in and start playing without any problems. This should allow you to access the app's features smoothly.
Most Asked Questions Related To Withdraw In The cricket betting exchange:
Q1: What is the minimum withdrawal amount in the cricket betting exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app, including saving your Aadhar card, UPI details, and all relevant bank information. This is a required step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the individual who earned it. Additionally, any winnings from games played using the bonus can be withdrawn by the individual. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.