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Most Asked Questions In The crypto casino:
Q1: How to log in after installing the crypto casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This secure method allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP, try re-sending it by clicking "send OTP" again. If this also fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play with no problems.
Most Asked Questions Related To Withdraw In The crypto casino:
Q1: What is the minimum withdrawal amount in the crypto casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only allowed on the money earned from gaming activities, not bonus amounts. This means you can redeem the money you won from gaming, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours to complete due to its fast and stable services. However, payment delays can occur, requiring users to wait up to 24 hours. This can add an extra layer of uncertainty to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. The winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.