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Most Asked Questions In The crypto casino:
Q1: How to log in after installing the crypto casino?
To log in, first enter your registered mobile number in the app, then verify the OTP (one-time password) sent to your number. This process will securely log you in without needing a password or email. Once logged in, you can easily access the app with just your registered mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive an OTP after clicking send, try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After the update, you should be able to access the app without any issues.
Most Asked Questions Related To Withdraw In The crypto casino:
Q1: What is the minimum withdrawal amount in the crypto casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, and bonus amounts are not redeemable. This means you can only withdraw the money you've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details through the app, which should include saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform, not withdrawn. It cannot be transferred to anyone else. The funds earned by playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.