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Most Asked Questions In The crypto casino:
Q1: How to log in after installing the crypto casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One Time Password) sent to your number to complete the login process. This method allows for password-free and email-free login using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you experience difficulties after sending the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If your number has changed, send your updated KYC details to customer support via email to initiate the account transfer process. This will help you shift your account smoothly.
Q4: You are getting blackout and the app is not opening?
To fix the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again to access the updated features. This should resolve any problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The crypto casino:
Q1: What is the minimum withdrawal amount in the crypto casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for money earned from gaming activities, not from bonus amounts. This means users can only withdraw the earnings they've made through gaming, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.