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Most Asked Questions In The crypto casino:
Q1: How to log in after installing the crypto casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient login method allows you to access the app easily and quickly.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a proper signal to be established, then click on 'send OTP' and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If you've changed your number, send your updated KYC (Know Your Customer) details to customer support via email to help transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and it should be compatible for easy login and gameplay. After updating, you can log in and enjoy the newly updated app.
Most Asked Questions Related To Withdraw In The crypto casino:
Q1: What is the minimum withdrawal amount in the crypto casino?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming activities, not bonus amounts. The withdrawn funds will be based on the earnings from your gaming participation.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your KYC (Know Your Customer) details within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, resulting in a wait of up to 24 hours. This delay can vary in duration depending on the specific payment processing circumstances.
Q4: Why is the bonus balance not being withdrawn?
The funds earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned by playing games with the bonus amount. The bonus itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.