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Most Asked Questions In The gamezy app:
Q1: How to log in after installing the gamezy app?
To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your identity, which will automatically log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP, click on the "send OTP" option again and wait. Otherwise, seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing with ease. This should fix the problem and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The gamezy app:
Q1: What is the minimum withdrawal amount in the gamezy app?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, you can only withdraw funds earned from gaming, excluding bonus amounts. This means any bonus rewards you receive cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are uploaded and saved in the app. This includes linking your Aadhar card, saving your UPI details, and entering all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, there may be occasional payment delays, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.