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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This eliminates the need for a password or email login, making it an easy and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and provides a strong signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any account issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app from the app store. Once updated, you can log in and enjoy playing the new version.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users cannot withdraw bonus money, only the money they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and other bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you've earned by playing games, but it's based on your winnings from using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings to see if your withdrawal request is listed. If not, don't worry, as the money should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.