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Most Asked Questions In The live casino online:
Q1: How to log in after installing the live casino online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP, try clicking the "send OTP" button again. If you still encounter issues, use the app's live chat support system to seek assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number associated with your account. If your phone number has changed, email your updated KYC (Know Your Customer) details to our customer support to facilitate account transfer. This will enable a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall it from your device. After uninstalling, download the latest version of the app to ensure you have the most up-to-date features. Once you've installed the latest version, you can log in and start playing.
Most Asked Questions Related To Withdraw In The live casino online:
Q1: What is the minimum withdrawal amount in the live casino online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus rewards. This means users can access their gaming earnings but not bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details within this app, which includes saving your Aadhar card, UPI information, and all relevant bank details. Ensuring the accuracy and completeness of this information is crucial for the onboarding process. Please ensure all required details are updated and saved correctly within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if the withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.