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Most Asked Questions In The live casino online:
Q1: How to log in after installing the live casino online?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This secure and convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" button again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help to complete the necessary procedures.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems after the update. Once the update is installed, you can start playing the app as usual.
Most Asked Questions Related To Withdraw In The live casino online:
Q1: What is the minimum withdrawal amount in the live casino online?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, you can only withdraw funds earned from gaming, excluding bonus amounts. This means any bonus rewards you receive cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. These delays are an exception to the usual speedy processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made while playing with the bonus amount are eligible for withdrawal. Withdrawals are allowed on winnings earned from playing, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.