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Most Asked Questions In The online casino bonus:
Q1: How to log in after installing the online casino bonus?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Wait for the confirmation after clicking the 'send OTP' button, and if you don't receive the OTP within the given time, you can use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the active number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once the latest version is installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The online casino bonus:
Q1: What is the minimum withdrawal amount in the online casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means you can access the money you've earned through gameplay, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but more complex tasks may take up to 3 hours. However, there is an occasional delay in payment processing, requiring a wait of up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.