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Most Asked Questions In The online casino slots:
Q1: How to log in after installing the online casino slots?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number for secure login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and click on send OTP. If you don't receive the OTP, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The online casino slots:
Q1: What is the minimum withdrawal amount in the online casino slots?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other similar apps. Withdrawal is only possible for earnings from gaming activities, and bonus money cannot be withdrawn. This means users can only access their earned rewards and not their bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in this app. This includes saving your Aadhaar card information, UPI details, and bank account details. Having all this information saved will enable the necessary verification and processing.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This minor delay can impact the overall experience, but the app's stability otherwise makes it efficient.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and wait up to 24 hours for the withdrawal to be added to your wallet account. If it's not resolved, contact the care centre for assistance.