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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking "send OTP", giving it sufficient time to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download the latest version of the app and you should be able to log in and play without any issues. This will ensure you have the most recent updates and features.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means you can withdraw your genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, all your Know Your Customer (KYC) details must be filled in and submitted through the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and view your transaction history. If the issue persists, your funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.