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Most Asked Questions In The parimatch casino:
Q1: How to log in after installing the parimatch casino?
To log in, start by opening the app and entering your registered mobile number. Next, verify the OTP sent to your number to complete the login process. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for the signal to stabilize, then click "send OTP" and wait for the specified time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then, download and install the latest version of the app, which should allow you to log in and play with ease.
Most Asked Questions Related To Withdraw In The parimatch casino:
Q1: What is the minimum withdrawal amount in the parimatch casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings in your gaming account and cannot withdraw them. Any winnings earned from playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is pending, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can reach out to their care centre for assistance.