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Most Asked Questions In The pinup casino:
Q1: How to log in after installing the pinup casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This allows you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. Wait for a proper signal and click on send OTP, then wait again. If the OTP is not received after the time expires, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to assist with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play the app without any problems.
Most Asked Questions Related To Withdraw In The pinup casino:
Q1: What is the minimum withdrawal amount in the pinup casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for money earned from gaming, not for bonus funds. This means you can't withdraw bonus money, only the cash you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, although it typically takes 30 minutes. However, payments may be delayed, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that your withdrawal request is pending. If the funds are not added to your wallet account within 24 hours, you can reach out to their care centre for assistance.