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To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the OTP to authenticate your account. This secure method allows you to log in without needing a password or email.
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To proceed, first check your internet connection for a strong signal. If you don't receive the One-Time Password (OTP) after clicking 'send', consider reaching out to the app's support team through live chat.
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To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve any login issues.
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To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you should be able to play without any problems.
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In this app, the minimum withdrawal amount is set at Rs. 100, which is a higher threshold than some other apps. Withdrawals are only permitted for money earned through gaming, and bonus funds cannot be withdrawn. This distinction separates the earned gaming income from bonus rewards that users have collected.
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To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes uploading your Aadhar card and adding your UPI and bank account details.
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The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is an exception to the usual efficient processing time.
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The funds earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
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To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If it is, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.