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Most Asked Questions In The rummy bloc:
Q1: How to log in after installing the rummy bloc?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This eliminates the need for a password or email login, making it a convenient and easy login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to come through. If you don't receive the OTP after a reasonable time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to easily log in and start playing.
Most Asked Questions Related To Withdraw In The rummy bloc:
Q1: What is the minimum withdrawal amount in the rummy bloc?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, bonus money cannot be withdrawn, only the earnings from gaming activities. This means you can transfer your actual gaming winnings to your account.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are complete and uploaded in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay may impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This allows you to use the bonus for gameplay, but withdraw any subsequent winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't work, you can contact their care centre for further assistance.