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Most Asked Questions In The rummy league:
Q1: How to log in after installing the rummy league?
To log in, open the app and enter your registered mobile number. Verification will then be completed with a One-Time Password (OTP) sent to your mobile number. This eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The rummy league:
Q1: What is the minimum withdrawal amount in the rummy league?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, the withdrawn amount is limited to earned money from gaming, and bonus funds cannot be withdrawn. This means users can access their winnings from gaming activities but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhar card, UPI info, and all relevant bank details. This will ensure a smooth and secure experience. Submission of these details is mandatory for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow users to complete the process in a relatively short time, ranging from 30 minutes to 3 hours. However, payment processing may be delayed in some cases, potentially extending the wait time to up to 24 hours. This delay can occur intermittently, affecting the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using bonus funds can be withdrawn. Money earned from playing games with the bonus amount is available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.