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Most Asked Questions In The rummy tour:
Q1: How to log in after installing the rummy tour?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) received to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection and wait for a stable signal. If you don't receive the OTP, you can click "send OTP" again, or if that still doesn't work, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To login successfully, try using the same active phone number. If your phone number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. After uninstalling, download the latest version of the app, which should resolve any problems and allow you to log in and play without issues. Once updated, you can easily log in and access the app's new features.
Most Asked Questions Related To Withdraw In The rummy tour:
Q1: What is the minimum withdrawal amount in the rummy tour?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw earnings from gaming, not bonus amounts. This means you can withdraw the money you've earned, but not any bonus or rewards that are not directly tied to your gaming performance.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your KYC details in the app. This requires saving your Aadhaar card, UPI information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable the process to take anywhere from 30 minutes to 3 hours. However, users may experience delays with payments, potentially waiting up to 24 hours for them to be processed. This delay can impact the overall timeframe for completing the task.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone but the account holder. Any winnings earned using the bonus amount can be withdrawn by the account holder. The bonus itself is non-withdrawable and can only be used to place bets or play games.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing up, don't worry, the funds will be added to your wallet within 24 hours. If it still doesn't show up, contact their care centre for assistance.