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Most Asked Questions In The spin casino:
Q1: How to log in after installing the spin casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you'll be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To verify, ensure you have a strong internet connection and wait for a proper signal to come in. If you still don't receive the OTP, you can try again by clicking "send OTP" or reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your updated KYC documents to our customer support team via email to facilitate the account transfer. This will help complete the process efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you will be able to log in and play without any problems. After the update, you should be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The spin casino:
Q1: What is the minimum withdrawal amount in the spin casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what is offered by other similar apps. Withdrawals are only permissible for earned gaming money, not bonus amounts. This means users can cash out their winnings, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all necessary KYC details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay in payment is an occasional exception to the app's typical efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.