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Most Asked Questions In The topx casino:
Q1: How to log in after installing the topx casino?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Then, click on "send OTP" and wait for the time allowed, after which you can contact the app's support system through live chat if you don't receive the OTP.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and reinstall the latest version. Once installed, you can log in and access the newly updated app with ease. This should fix any problems and allow you to play without issues.
Most Asked Questions Related To Withdraw In The topx casino:
Q1: What is the minimum withdrawal amount in the topx casino?
In this app, you can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed from gaming earnings, not from bonus amounts. Users cannot withdraw bonus money, only the funds they have earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure onboarding process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus for gaming purposes and cannot withdraw it. The bonus funds themselves are non-withdrawable, but any winnings earned using those funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.