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Most Asked Questions In The topx casino:
Q1: How to log in after installing the topx casino?
To log in, open the app and enter your registered mobile number, then verify the OTP (one-time password) sent to your number. This will securely log you in without requiring a password or email. You can now easily access the app using your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent, then wait again by clicking on send OTP if necessary. If you don't receive the OTP within a reasonable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and try logging in again. This should allow you to access and play the updated app without any problems.
Most Asked Questions Related To Withdraw In The topx casino:
Q1: What is the minimum withdrawal amount in the topx casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus collected money cannot be withdrawn, only earnings from gaming can be withdrawn. This allows users to cash out their gaming profits, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours. However, delays in payment processing can occur, requiring users to wait up to 24 hours. This delay can extend the overall process, potentially taking it from 30 minutes to 1 day.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.