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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to securely log in. This method replaces the need for passwords and emails, making it a convenient and hassle-free login process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" to wait for the verification code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play the app without any problems. This should allow you to access the app's new features and functions.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, you can withdraw a minimum amount of Rs. 100, which is higher than in other apps. Withdrawals are only possible for money earned from gaming, not for bonuses collected. The earned gaming money can then be cashed out.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking between 30 minutes to 3 hours. However, payment processing can sometimes be delayed, resulting in a wait time of up to 24 hours. This delay is a notable exception to the otherwise efficient experience offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If you still have issues, you can reach out to their care centre for assistance.