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Most Asked Questions In The zupee free:
Q1: How to log in after installing the zupee free?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate yourself, eliminating the need for a password or email. This convenient method allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. Wait for the OTP to be sent after clicking the "send OTP" button, and if you don't receive it within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any complications. Once updated, you can start playing the app with ease.
Most Asked Questions Related To Withdraw In The zupee free:
Q1: What is the minimum withdrawal amount in the zupee free?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is restricted to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete some processes in as little as 30 minutes, but more complex tasks may take up to 3 hours. However, users may experience delays with payments, requiring a wait of up to 24 hours. This variability in processing times can affect the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are for gaming purposes only and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.