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Most Asked Questions In The stake casino:
Q1: How to log in after installing the stake casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to securely log in without needing a password or email. This convenient method allows easy access to the account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, try clicking "send OTP" again and wait. If issues persist, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
To access the updated app, uninstall the current version from your device. Download the latest version of the app, and you'll be able to log in and play without any issues. This should resolve any problems you were experiencing with the previous version.
Most Asked Questions Related To Withdraw In The stake casino:
Q1: What is the minimum withdrawal amount in the stake casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming activities and not bonus amounts. This means you can access your rewards earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure that all your Know Your Customer (KYC) details are filled and submitted within this app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may extend wait times up to 24 hours. This can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.